Anonymous
map-marker Pittsburgh, Pennsylvania

Rates skyrocket

Use to have $97 budget now $180 no more need said after new furnace! Rate increase after rate increase . PA is awash in natural gas !
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1 comment
#2323715

"Fixed monthly delivery charge" on monthly bill just more than doubled from $16.75 to $38.62 with no warning or explanation whatsoever. So now in the warmer months May thru Sep., when I use hardly any natural gas (just enough to heat my water), my minimum bill will be $40 per month.

The "fixed charge" is a ripoff. All charges should be usage based.

Electric bill fixed charges are much more reasonable. Tried to contact state regulators and THEY DON'T CARE - state regulators are representing big biz, not consumers like they should.

Katie K Umk

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Verified Reviewer

Unacceptable customer service

Turned off gas to perform meter service. 10 hours later in February and they havent returned to turn it back on. Treated me like dirt . No direct #. 3 hours on hold=nothing. The WORST
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Gabe F Osb

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Verified Reviewer
| map-marker Dayton, Ohio

Bad Service