Most helpful review

Rates skyrocket

Use to have $97 budget now $180 no more need said after new furnace! Rate increase after rate increase . PA is awash in natural gas !
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ID
#4333838 Review #4333838 is a subjective opinion of poster.
Location
Pittsburgh, Pennsylvania

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New Reviewer

Unacceptable customer service

Turned off gas to perform meter service. 10 hours later in February and they havent returned to turn it back on. Treated me like dirt . No direct #. 3 hours on hold=nothing. The WORST
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ID
#3342185 Review #3342185 is a subjective opinion of poster.

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Bad Service

My wife and I had our gas shut off because they had an issue with our billing address. We had to spend 7 days without heat or a stove in the winter. We schedule the soonest available technician to come, they give us a window of arrival between 8 am and 6 pm. (WTF)...
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ID
#3181138 Review #3181138 is a subjective opinion of poster.
Location
Dayton, Ohio
Pros
  • Polite representatives
Cons
  • Service sucks
Preferred solution
Deliver product or service ordered

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New Reviewer

Cost to upgrade gas meter