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Columbia Gas in Lawrence, Massachusetts - Stole my tools!

Had teams of contractors in my garage tearing it apart during this crisis and had to be relocated, came back to access the damage, flooded, the place and tools are missing. I can’t believe this, they need to go.
1.0
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Additional Fees
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
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#1402108
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I called and scheduled to have our downstairs apartment gas turned on so that my contractor could do work untilwe moved a tenant into the apartment. Appointment scheduled...no show. I call the next day, get another date scheduled, waited at the apartment all day phone...
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1.0
I didn't like
  • Unresponsiveness
#1366210
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The gas company put new meters on about a month ago and mysteriously discovered a “long standing” gas leak so they would not turn my gas back on after the swap out till I got it repaired. My gas bill ran about $36 per month which is just about minimum with all their...
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1.4
I didn't like
  • Unresponsiveness
#1365872
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Columbia Gas in Petersburg, Virginia - Poor company

I have never paid for gas in my life. This company has horrible customer service and charge for every little thing. $90 for next day appts. with no guaranteed time frame. $75 to light your stove for you on top of $96 upfront deposit. And whatever other fees that were just ran down. If I have to deal with this company next year also, I will not renew my lease at my complex. Poor experience with young people who’s probably not even paying bills yet.
1.0
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Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Staff
Value for money
#1364138
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I need to have my gas turned back on and my appliances tested. I called to schedule an appointment and the only thing that I was told was that I need to be home and if they would give me no idea when they would be there between now and the next couple of weeks. I need...
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#1357425
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So this is gonna be a *** rant just a heads up!!! About 10 years ago maybe more , time flies. They sent me a notice they need to change my meter and to call to set it up. Week later they swap it out all good. Not 2 hours later I go out to leave.the house and as soon as...
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1.0
#1355842
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Columbia Gas in Lawrence, Massachusetts - They blew up my house

THEY BLEW UP MY HOUSE!!!! MY SON IS VERY SHOOK AND MY HUSBAND IS BURNT BADLY IT WAS TERRIBLE WHAT THEY DID NOW I HAVE TO STAY IN A FREAKIN SCHOOL I LOST EVERYTHING I HAD I AM SO DONE. {{Redacted}}
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1355321
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Columbia Gas of Ohio is by far the worst natural gas company in all of North America. Their price is way too high for the lousy service they are providing. Columbia Gas of Ohio is now harassing its customers by demanding a safety inspection of one's gas meter. I had my...
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1.0
I didn't like
  • Beiong a unethical company
#1336654
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I only get a bill every other month from Columbia via email or mail, even tried to set up automatic payments using my checking account, but got a letter saying "no account found" even though i put in the exact same information for all of my other recurring bills,...
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2.1
I didn't like
  • Not sending bills
  • Beiong a unethical company
  • Trying to intentionally rack up late fees
#1308975
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Columbia Gas - Incompetence

Moved back into my house in february, the address is on the bill and have marked bill ,bill to this address, yet they keep sending bill to my exwifes house wtf i dont get it!! another thing i was billed 141.00 for service in june, only have hot water tank on!! Something is deffinetly wrong and needs to be correctly. I will pursue aggressively through puco!!!
#1304295
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