Contact Columbia Gas Customer Service
Columbia Gas Phone Numbers and Emails
Toll-Free Number:
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(800) 432-9515Kentucky
Customer Service:
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(800) 432-9345Kentucky
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(888) 460-4332Maryland
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(800) 688-6160Massachusetts
Contact Information
Columbia Gas Website:
Columbia Gas Help Center:
Corporate Office Address:
Summary of Columbia Gas Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Columbia Gas?
Payments and Charges Question:
- “Need current billing”
- “Pay my bill”
- “Billing issue”
Staff Question:
- “Start service”
- “Need costumer service assistance about past bills”
- “Get service transfered into my name”
Account Question:
- “Close my account”
- “Inquire me balance”
Product/ Service Question:
- “My furnace isn't working did my gas get turned off”
- “Sidewalk gasline connection”
Request for Information Question:
- “Have a question”
- “About my bill”
Return/ Replace Question:
- “Pavement replaced”
Other Question:
- “Gas is turned off”
- “My pilot light on my gas furnace won't light”
- “Turn gas on”
About
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Columbia Gas
Company - one of the NiSource Company- works in the natural gas business, electric generation, transferring and distribution areas, delivering clean, pure natural gas to homes. Columbia Gas Company is committed to creating energy solutions and environmental stewardship. Columbia Gas traces its history from 1885 supplying the U.S. customers with natural gas. Columbia Gas is one of the 10 energy distribution companies of NiSource Inc. which delivers energy to almost 4 million energy consumers located within energy line through the U.S. beginning from the Gulf Coast through the Midwest to New England. NiSource is devoted to delivering stable economic increasing and working as responsible manager of natural and environmental resources.
Columbia Gas is ranked 289 out of 1285 in Utility category
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