Columbia Gas of Ohio's incompetence and insolence
Columbia Gas of Ohio is by far the worst natural gas company in all of North America. Their price is way too high for the lousy service they are providing.
Columbia Gas of Ohio is now harassing its customers by demanding a safety inspection of one's gas meter. I had my first appointment for a gas meter inspection on June 5, 2018 around noon but nobody showed up and Customers Service told me that my gas meter is under lock and key and cannot be accessed. Which is a shameless lie because our gas meters are open to public access in the apartment building where I live (285 N Sandusky St, Apt 11, in Delaware City, Ohio). So I made another appointment for August 17 between noon and 2 pm.
Again nobody showed up except for somebody leaving a message on my phone that my meter is supposedly under lock and key. Now Columbia Gas of Ohio is threatening to terminate my service on Sept.
4. I've complained to their management, but no one there seems to care one bit because I've got no response at all.
Reason of review: Poor customer service.
Monetary Loss: $100.
Preferred solution: Let the company propose a solution.
Columbia Gas Cons: Beiong a unethical company.
Location: 290 W Nationwide Blvd, Columbus, OH 43215, USA
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