Product: Columbia Gas Gas Supply Clear all filters (0 of 7 reviews match)
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Columbia Gas - Incompetence

Moved back into my house in february, the address is on the bill and have marked bill ,bill to this address, yet they keep sending bill to my exwifes house wtf i dont get it!! another thing i was billed 141.00 for service in june, only have hot water tank on!! Something is deffinetly wrong and needs to be correctly. I will pursue aggressively through puco!!!
Product
Columbia Gas Gas Supply
#1304295
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The customer service people are very pleasant.But my problem was a mathematical one generated by, what the customer service representative calls, "complicated" formulation. I got the formula. It was published on court documents that I found on a regulating state...
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Anonymous
Tyrone

All the billing factors should be listed in their Tariff on file with the state PUC.

3.4
Product
Columbia Gas Gas Supply
I liked
  • Polite representatives
I didn't like
  • Not providing full disclosure of pricing
#1013010
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Columbia gas said that my gas would be back on 8/30/16. I took time away from work and told them to even call me 30 mins. before they came. It's now 10:23pm and still nobody's called. Customer service lady didn't know what time they would arrive, but said that my...
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Anonymous
Anonymous

Please be advised that they don't have to have access to shutoff gas. However for turning it on the must inspect all of the house lines and piping. It's a process. For exam...

1.8
Product
Columbia Gas Gas Supply
I didn't like
  • Poor customer service
#910297
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On Friday the 11th, one of my customers smelled gas in his basement. This had been going on for sometime and he called Columbia gas, his provider. A service person came and found two small leaks, that explained where the odor was from. The service person closed the...
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1.0
Product
Columbia Gas Gas Supply
#700229
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Columbia Gas is the worst company I have ever dealt with. No customer service at all. They have no compassion for their customers if your late paying your bill they will shut you off at the blink of an eye.Charging $50.00 now to re-connect service and charges a flat...
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1.0
Product
Columbia Gas Gas Supply
#555803
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I went home from work at lunch time today to find a notice in my door from Columbia Gas of VA. It stated that my gas service had been cut off. They were wanting the bill amount which was 82.00 plus a turn on fee of $75.00. Being that it was my fault that the bill was...
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Product
Columbia Gas Gas Supply
#407102
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In an effort to try and save money I decided to shop around for an ESCO. I came across Columbia utility. They promised 6.2cents/kwh. When I got my bill it was more than double that. Almost 13cents/kWh! I read thru the entire bill to be even further disgusted. I got...
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Product
Columbia Gas Gas Supply
#329684
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